Customer insights for independent brands
Decode customer decision making.
Unlock your brand's potential.
"Beyond filled in some key blind spots for us and our brand will be infinitely better for it."
KIT GAMMEL, CO-FOUNDER | EATSURREAL.CO.UK
what we do.
Impactful insights without the bloated agency fees.
Insights & Strategy
Identify the best path forward underpinned by robust consumer research.
Our expertise in consumer behaviour and market research deliver fresh insights that give you the clarity you need to make informed, impactful decisions.
Consumer Testing
Test products, packaging and comms with real customers.
We use a range of evaluation and validation techniques to identify areas for refinement and optimisation, giving you the confidence you need to go to market.
Customer Experience
Create experiences which work with the grain of human behaviour.
We help consumer brands remove friction and pull the right behavioural levers to deliver smooth and differentiated experiences.
testimonials.
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"Beyond gave us another perspective on how we think about the candidate and hiring experience. They helped us identify and implement behavioural techniques which improved the hiring experience for everyone."
Alex Hanson-Smith, Founder & CTO | inploi.com
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"Beyond were a total pleasure to work with, they took real time to understand our brief and executed a research plan that provided real and actionable insights. They helped fill in some blind spots for us and our brand will be infinitely better for it."
Kit Gammel, Co-Founder | eatsurreal.co.uk
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"Testing with real consumers has been vital in developing a brand positioning that resonates with our audience. These insights would have cost us a lot of time and money had we waited to find them out in market.”
Rohan Radhakrishnan, Co-Founder | quarterproof.com
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"Beyond were brilliant at uncovering and distilling what really mattered to our members. It's been hugely helpful in guiding our marketing strategy for our next phase of growth, as well as helping us communicate our value to our new team members and board"
Henry Wilkinson, Founder | drop-in.com
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“A customer-centric mindset is vital to us, and Beyond helped us identify and measure some of the more nuanced and emotional needs of our customers. It’s been hugely helpful in informing our ongoing product development and positioning.”
Sophie Salisbury, Co-Founder | reia.store
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"User testing is a core part of our innovation process. Beyond helped us ask the right questions in the right way, enabling us to unearth new customer needs to guide our product development.”
Manfredi San-Germano, Director | beyondblood.co
get in touch.
If you’re wrestling with a customer challenge, we’d love to hear from you.